Returns & Exchanges

At casiostore.bhawar, we strive to ensure your timepiece exceeds expectations, but if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all unworn products. Items must be returned in their original packaging with all security tags and warranty cards intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the item you wish to return or exchange.

• 2.
  Pack the Timepiece

  Securely place the watch in its original Casio box along with the instruction manual, warranty booklet, and any promotional gifts received.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package at no additional cost.

• 4.
  Quality Check and Refund

  After our technical team verifies the condition of the watch, your refund or exchange will be processed within 5-7 business days to your original payment method.